Frequently Asked Questions
- I placed an order for multiple products/ bundle, but only received a portion of my order. Why?
- Can you notify me when an out of stock product is restocked?
- Is my personal information secure/protected?
- Who is responsible for duties and taxes for international orders?
- How do I update my address?
- Can I type my address in my native language?
- I bought an item that is a PRESALE product, what does that mean?
- Can I add on to my existing order?