Frequently Asked Questions
- Can I track my order?
- Do you offer shipping protection and insurance?
- Do you ship to my country?
- How are shipping costs calculated?
- How has the pandemic affected shipping?
- How much does shipping cost?
- I live in the USA. When will my order arrive?
- I live outside the USA. When will my international shipment arrive?
- I placed multiple orders, can they be merged to ship together and save me duplicate shipping costs?
- My order tracking shows it has shipped and I now realize I entered the address incorrectly, can anything be done?
- Tracking shows my order has been delivered, but I have not received it. What do I do?
- What couriers do you use? Can you ship my order via UPS or FEDEX?